Refund Policy
Effective Date: 08/10/2025
At Shabip Stack, we strive to provide high-quality services and customer satisfaction. However, due to the nature of our digital and software-related services, we apply the following refund policy:
1. Subscription-Based Services (e.g., SaaS)
- Refunds are generally not available for monthly subscriptions once the billing cycle has started.
- Customers may cancel their subscription at any time, and no further charges will apply from the next billing cycle.
2. One-Time Services (e.g., Development, Marketing)
- If work has not started, a full refund may be issued.
- Once work has commenced, refunds may be issued partially at our sole discretion, based on the progress of the project.
3. Completed Projects
- No refunds are available once a project has been completed and delivered.
- Any issues or errors will be resolved as per our revision and support policy, but refunds will not be issued.
4. Exceptions
- Refunds may be granted in rare cases where:
- Services were not delivered as agreed.
- Payment was made in error (duplicate payments, etc.).
5. Refund Process
- Refund requests must be submitted in writing to [Insert Email Address].
- Approved refunds will be processed within 7–14 business days.