Privacy Policy

Effective Date: 08/10/2025

At Shabip Stack, we value your privacy and are committed to protecting your personal data in compliance with applicable laws, including the EU General Data Protection Regulation (GDPR) and the UAE Personal Data Protection Law (PDPL).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect and process the following categories of information:

Personal Identification Data: Name, email address, phone number, company details, etc.
Technical Data: IP address, browser type, device details, operating system, and website usage.
Cookies & Tracking Data: Data collected via cookies, pixels, or similar technologies.
Communication Data: Records of your inquiries, messages, or feedback shared with us.

2.Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

Consent: When you agree to share your data with us (e.g., newsletter signup).
Contractual Necessity: To provide services you request.
Legitimate Interests: For website improvements, security, and fraud prevention.
Legal Obligations: To comply with UAE, EU, or other applicable laws.

3. How We Use Your Information

Your data is used for purposes including:

To deliver and improve our services.
To respond to inquiries and customer support requests.
To send updates, promotional content (if you have opted in).
To monitor website performance and enhance user experience.
To comply with applicable legal or regulatory requirements.

4. Sharing of Data

We do not sell your personal information. However, data may be shared with:

Service Providers & Partners who help us operate our business.
Legal Authorities if required by law, regulation, or court order.
Business Transfers in case of mergers, acquisitions, or restructuring.

5. International Data Transfers

If your information is transferred outside your country (e.g., EU or UAE), we ensure adequate safeguards are in place such as Standard Contractual Clauses (SCCs) or equivalent measures.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

8. Cookies Policy

We use cookies to improve functionality, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings.
Certain parts of the website may not function properly if cookies are disabled.

9. Your Rights (GDPR & UAE PDPL)

You may exercise the following rights (subject to applicable law):

Right to access your data.
Right to rectification (correct inaccuracies).
Right to erasure (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with a supervisory authority.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us